Customer Service

OVERVIEW: Established distribution company is looking for a highly motivated individual to join our team starting as a Customer Service Representative (CSR). The ideal candidate is punctual, can identify business opportunities, takes ownership over duties, and will provide ideas and energy to help further grow our business.

RESPONSIBILITIES:

· Receive inbound calls from customers

· Enter and process orders

· Address customer service needs

· Contact vendors

· General office support and database maintenance

· Inputting new product information and basic computer tasks

· Maintain full knowledge of new and existing products

· Learn the business operations and become a valued member of our team

SKILLS/QUALIFICATIONS:

· 2+ years college preferred

· Professional phone and business etiquette

· Positive, welcoming, and friendly attitude

· Curiosity and a desire to learn

· Self-reliant, task oriented

· An ability to create, plan, organize, and effectively communicate and write

· Proficiency in Microsoft Office suite (Outlook, Word, Excel)

Candidates with the following work experience or skill sets will receive additional consideration:

· Procurement, logistics, harmonized codes, import/export

· Digital photography

· Adobe Suite including but not limited to Photoshop, InDesign, Lightroom

· MS Access database development, SQL, Visual Basic

· Google Ads, Paid Search, Google Analytics or similar analytics apps

· Social Media, Email Marketing

· HTML, CSS, Javascript, Flexbox/Bootstrap

Business hours are 8:00am to 5:00pm Monday through Friday.

Reply to this ad by e-mail with resume and cover letter.

Rate of Pay: Depends on Experience