Marketing Planning & Operations Manager

Description:We’re searching for a Manager, Marketing Planning & Operations to join the North America Service Business (NASB) at Samsung Electronics America. Responsibilities The Manager, Marketing Planning & Operations will be focused on strategic planning and operations across the Samsung ecosystem of software and services. This individual will partner with business leads to set realistic, measurable marketing goals; develop high impact marketing plans; and effectively manage marketing budgets. Responsibilities include, but are not limited to, investment planning, agency management, budgeting, and business operations. This person will have impeccable communication skills and will manage regular communication with HQ and NASB leadership stakeholders. This role reports to the Head of Services Marketing and will work closely with the Product Marketing Leads, Product Managers and broader SEA Marketing Team to constantly improve and optimize our Services Marketing plans and processes. Spearhead annual marketing investment strategy and ongoing operations Manage monthly marketing forecast and performance reporting Deliver weekly strategy recommendations that allow for optimization of marketing channels, communications, and budget Assess, recommend and drive implementation of technology and tools to improve marketing automation and optimize our on and off platform marketing activity Manage marketing agency teams to maximize resource productivity and ensure resources are aligned to priority campaigns or projects Coordinate with cross functional business teams including finance, legal, and procurement Minimum Requirements Experience delivering and executing on strategic recommendations that have driven growth and/or revenue at a large, fast-moving company Strong understanding of data, analytics and testing; with superior ability to turn understanding into actionable insights Deep understanding of software and services marketing best-practices, including knowledge of tools and technology to drive growth and optimization Minimum 1-3 years in strategy function at a high-growth company / companies, preferably in software or services, recommended 3-5 years work experience Desired Skills Outstanding communication skills with ability to deliver concise messages Constant dissatisfaction with the status quo and an infectious desire to push boundaries to drive growth Comfort with ambiguity and continuous change in a fast-paced environment Cross-organizational collaboration with ability to influence without authority A bias for action and the ability to successfully serve multiple constituents and effectively manage one's own time and the time of others Company Information SAMSUNG ELECTRONICS AMERICA BIG THINGS HAPPEN HERE. The amazing products for which Samsung is known world-wide are the results of the amazing people who work here. Their talent, creativity, dedication, and commitment to innovation are what make us who we are. To continue to be a world leader in technology, we focus on attracting the best talent available and offer a corporate culture in which every individual can challenge themselves to discover how good they are, and how great they can become. With major offices in Ridgefield Park, NJ, Richardson, TX and Mountain View, CA, Samsung Electronics America, Inc. (SEA) is a wholly-owned subsidiary of Samsung Electronics Co. Ltd. and a world leader in technology. We market a broad range of award-winning consumer electronics, smartphones, information systems, and home appliances. Samsung's philosophy is based on our strong determination for growth, perpetual innovation and responsibility to corporate citizenship. As a result of our commitment to innovation and unique design, the Samsung organization is one of the most decorated brands in the electronics industry. Our company is currently ranked #7 in Interbrand’s "100 Best Global Brands," and named #3 on the Boston Consulting Group list as one of the world's most innovative companies in 2014. At Samsung we work hard – every day. It is a fast-paced and challenging work environment, and we are a nimble team that constantly pushes ourselves to be the best. If you have energy, passion, dedication and drive, and you thrive in a fast-paced workplace, the rewards at Samsung are many. Imagine working for a global company that is a world leader in innovation, in an environment where exciting things happen every day. Imagine working with an amazing group of visionaries/ individuals who make products that bring joy to millions of people across the globe every single day. Imagine where you want to be, and who you want to be. At Samsungthe possibilities are limitless. To this end, we follow various protocols during the recruitment process, including but not limited to, avoiding the inadvertent disclosure of confidential information of the applicant’s former employer. Samsung Electronics America provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability or any other characteristic protected by lawSkills:negotiation, marketing management, operations, planning, marketingTop Skills Details:negotiation,marketing management,operations,planning,marketingAdditional Skills & Qualifications: Vendor onboarding process for their team- wont do as much contract negotiation but similar work- get revenue reports Admin that has done some sort ○ Need someone strong enough to do contract negotiation ○ They have a JR finance person not strong enough to do the negotiations Dealing with partners, understanding contract, contract negotiation, contract budget, what is the burn rate,, are the invoices being submitted, are vendors getting in the system Someone strong in the operational piece IC role- not a manager role Business operations piece- appear to be confident and strong and can work on contract negotiation If it happens in the marketing realm that could be helpful o They’ve inherited contracts – large, detailed. Need someone to manage agencies, senior enough so people need to know about marketing, contracts, keeping agencies accountable for deliverables. Person who was in this role before was a manager level. o Marketing & finance background – managed agencies, multi-million budgets, comfortable in negotiating – can come up to good compromise with finance – be strategic what does this mean in terms of budget, what did we use last year, what should we do next o What is the percentage of managing budgets/finance and other responsibilities75% finance responsibility, 25% other o Ideal candidate will have handled large marketing budgets (Millions of dollars) and have experience negotiating/renegotiating contracts with agencies to make sure they are getting the best return on their investment o Marketing strategy comes from this team but they lean on roughly 6ish agency’s to execute on the work (things like audience segmentation, website redesign, branding, creative design) o This person would be responsible to ensure that the deliverables they are receiving are worth their investment through monthly recap reports, retainer/value comparisons, and staffing/project scoping o Contracts are renegotiated annuallyExperience Level:Intermediate LevelAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.