Field Interviewer

Job description

Overview

ANIK is seeking Experience Ambassadors-Field Interviewer, for our LA Metro, Enhancement Project from November 20th to December 15th. As an Experience Ambassador, you will engage and connect with bus and train travelers as you offer a pen and paper passenger questionnaire onboard. The data collected will help with the improvement of transit in the Los Angeles County region.

Report Location

Report locations will be at various transit centers throughout Los Angeles County, including but not limit to the downtown Union Station.

Parking may be available at most stations and divisions. Badges will be provided for staff in order to get to and from assignments.

Responsibilities

Experience Ambassadors are responsible for:

Arriving at their pre-scheduled location throughout Los Angeles county.

Connect in-person with travelers to request their participation in a 4 minute questionnaire.

Conduct one on one interviews, passengers will not use the tablet.

Return to starting location to return collection, receive supervisor feedback, and receive a report time and location for the following day.

Qualifications

Self-motivated and able to work independently.

Punctual. A missed bus is a missed shift.

Outgoing and natural communicator.

Bilingual in English and Spanish is encouraged, but not required.

Excited about community improvement and innovation.

Ability to stand on moving transportation for extended periods.

Proficient in Apple iPad and Google maps.

At least 18 years of age

Details

Pay Rate: $22.00 / hour

Start Date: Monday, Nov 20th, 2024

Length of project: 3 weeks

Attire:

Comfortable shoes preferably with rubber soles for safety (high heels not recommended)

No T-shirts with graphic designs

Pants with no tears or sagging

No facial tattoos or facial piercings

Available Shifts:

Tuesday- Saturday or Sunday- Thursday.

Shifts range from, AM: 5am-2pm & PM: 1:00 PM - 10:00 PM

Specific shift times and locations will vary daily based on transit departure times.

This position has the ability to extend into a contractual travel position with ANIK as an Experience Ambassador for additional exciting events and experiences nationwide.

Required Training

Date: Monday, Nov 20th, 2024

Who is ANIK

At ANIK, we believe in the power of connection and the value of positive shared experiences. With a vision to connect people through these meaningful moments, we enhance the way they interact and engage with the world around them.

Our mission is to make a tangible impact on the experience of public events, venues, and transportation. Our Experience Ambassadors accomplish this by uncovering valuable insights through targeted customer feedback. By prioritizing human connection, we take the time to ask pertinent questions. We then gather and analyze feedback directly from the participants, and provide actionable data to help event organizers and venue managers improve their offerings.

By doing so, we strive to create better experiences for all, one question at a time.

Job Types: Full-time, Part-time, Contract, Temporary, Seasonal

Pay: $22.00 per hour

Expected hours: 30 – 40 per week

Benefits:

On-the-job training

Professional development assistance

Shift:

8 hour shift

Evening shift

Morning shift

Work Location: On the road