Ship Store Clerk - Part Time or Full Time

Serious applicants only! Please Submit Availability with Resume! Only Resumes or Apps with Availability will be reviewed with priority

This position involves a wide range of responsibilities, including but not limited to the following:

1. Customer Service:

- Greet and assist customers in a friendly and professional manner.

- Provide information on shipping, packaging, and other services offered by The Postal Exchange.

- Handle customer inquiries, resolve issues, and offer solutions to meet their shipping and printing needs.

2. Shipping and Packaging:

- Assist customers in packing their items securely and efficiently for shipping.

- Accurately weigh and measure packages to determine shipping costs.

- Process incoming and outgoing shipments using The Postal Exchange and other carriers' systems.

3. Printing and Document Services:

- Operate various printing equipment, such as copiers, printers, and laminators.

- Help customers with printing, binding, and other document-related requests.

- Provide guidance on paper options, sizes, and finishing touches.

4. Point of Sale (POS) Operations:

- Ring up sales transactions accurately and process payments.

- Maintain a balanced cash register and handle cash and credit card transactions.

- Keep track of inventory and order supplies as needed.

5. Package Receiving and Notifications:

- Accept packages for customers and notify them promptly.

- Ensure the safe storage and retrieval of packages for pick-up by customers.

6. General Store Maintenance:

- Maintain a clean and organized store environment.

- Perform routine store opening and closing procedures.

- Monitor and troubleshoot equipment issues, and coordinate with maintenance or repair services as necessary.

7. Adherence to The Postal Exchange Policies:

- Comply with The Postal Exchange and store policies and procedures, including safety guidelines.

- Handle sensitive customer information and packages with the utmost confidentiality and security.

8. Promotions and Upselling:

- Promote additional The Postal Exchange services, such as mailbox rentals and notary services.

- Suggest additional products or services that may benefit customers.

Requirements:

- High school diploma or equivalent.

- Bilingual welcomed

- Strong interpersonal and communication skills.

- Detail-oriented and organized.

- Proficiency with computer and office equipment.

- Ability to lift and carry packages of varying weights.

- Knowledge of shipping and tracking systems is a plus.

- Prior customer service experience preferred.