-
ID
#45320459 -
Job type
Permanent -
Salary
TBD -
Source
Toshiba America Business Solutions -
Date
2022-08-30 -
Deadline
2022-10-29
Field Service Technician III-Lead
California, Lakeforest, 92630 Lakeforest USAPermanent
Vacancy expired!
- Providing technical service by maintaining, providing solutions, servicing, and repairing office equipment (B & W, color and multi-functional devices, printers, and copiers) at customer locations in assigned territories.
- Maintain, service, and repair office equipment (printers, copiers, and MFPs) at customer locations in assigned territories in an effective and efficient manner.
- Diagnostics, installation, modifications, upgrades, repair, removal and retrofits of printers, copiers, and MFPs Complete assigned field calls according to priority while executing proper time management.
- Coordinate with dispatch and keep them informed of all re-route activity as required.
- Manage car inventory to ensure adequate part levels are available in order to service machines.
- Maintain tools and test equipment to ensure they are in service-ready condition.
- Practice PM procedures and repair techniques to build proficiency for field assignments.
- Complete service training as required by Toshiba America Business Solutions.
- Attend department meetings as required and ensure service activities are accurately documented according to service practices using automated systems and/or established reports (call, mileage and expense reports) with activity.
- High School Diploma or equivalent.
- 5 years of experience in technical repair and service of copier/office equipment.
- Demonstrated experience with document management, MFP and print devices.
- Must have experience providing on-site service and repair to customers.
- Ability to handle complex issues and provide solutions where appropriate.
- Ability to multitask, prioritize assignments and utilize time management skills.
- Excellent computer skills.
- Strong written and verbal communication skills when dealing with customers.
- Requires a valid driver's license and reliable, insured vehicle.
- Ability to lift 50lbs. The job involves frequent bending, lifting, and reaching.
- TABS is currently accepting proof of vaccination status on a voluntary basis during the onboarding process.
- Group health coverage (medical, dental, & vision)
- Employee Assistance Programs
- Pre-tax spending accounts
- 401(k) plan
- Pet Insurance
- Company provided life insurance
- Employee discounts
- Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days
Vacancy expired!
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