SALES REPRESENTATIVE/ ASSOCIATE CRICKET WIRELESS PHONE SALES

Job Description

Cricket Wireless is a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no annual contract. Cricket is available nationwide at Cricket branded retail stores, dealers, national retailers and at www.cricketwireless.com

Want to join a dynamic wireless company where your ideas and talents really matter?

At Cricket, we power a nationwide network that covers more than 308 million customers. From delivering first-class service to providing the most innovative solutions around, we work hard and have fun doing it. Our team has audacious goals, relentless optimism and the grit and determination to make things happen. A career with Cricket means you’ll take pride in making personal connections and delivering the most valuable customer-focused services around. Join our team and grow a future that’s sure to leave a lasting impression. Discover your calling with Cricket.

Job Description:

Every day our Retail Sales Advocates at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide customer service in a fun energetic environment.

Our Sales Advocates:

Sell no-contract wireless phones, service plans and accessories in a fast-paced environment

Deliver outstanding service striving to retain and gain customers

Participate in outside sales events, promotions, and marketing.

Work flexible hours, weekends and holidays at various locations

Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment

Sales Advocates are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives!

GENERAL DUTIES

The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

Understand customers' needs and help them discover how our no contract products meet those needs

Possess a competitive spirit and desire to meet and exceed sales goals

Multi-task in a fast-paced team environment

Educate and engage customers through product demonstrations

Interact with customers and provide prompt and courteous customer service to all customers

Maintain a positive attitude

Build value in products and services

The successful candidate will be able to perform the following with or without reasonable accommodation:

Ability to work flexible hours, including evenings, weekends and holidays

Ability to stand for long periods of time

Ability to complete all paperwork completely, accurately, in a timely manner

Ability to operate a personal computer, wireless equipment, copier

Ability to work in other locations as the needs of the business dictate may be required.

Complete all aspects of opening and closing the store in accordance with written procedures.

Submit all transaction journals on a daily basis.

Assists with inventory maintenance

Maintain a positive attitude

Cricket is looking for outgoing motivated and customer focused individuals.

Preferred Qualifications:

At least one-year retail experience in sales or customer service

At least one-year experience handling cash transactions

One of more years of sales experience in a quota-driven environment

Proficient use of PC software (MS Office preferred) and point of sales systems

Preferred bilingual in (Eng & Spanish)