Administrative Assistant

Revised Date: November 2024

Job Title: Administrative Assistant

Classification: Hourly/Non Exempt

Reports To: Human Resources Manager

Core Hours: Monday through Friday from 8:30am to 5:00pm, but may be adjusted to work events during the weekend or evening

Summary: Reporting directly to the Human Resources Manager, this role provides essential administrative support to the Cypress Grove Office Staff and oversees front office operations. Responsibilities include welcoming both casual and business visitors, managing mail distribution, and directing phone calls to the appropriate personnel, all while serving as a professional and courteous representative of the company.

Essential Duties: The essential duties include, but are not limited to the following:

Reception

Perform open and closing office procedures

Serve as first point of contact on the phone and with customers and public, providing company history and tours

Have the ability to efficiently operate modern office equipment and machinery

Keep reception area, office areas, breakrooms and meeting rooms clean and stocked with supplies.

Coordinate check in for creamery visitors

Clerical tasks

Assemble take aways for walk in visitors

Administration

Report to proper personnel any information from customers such as quality issues, requests for special products or materials, competitive information etc.

Order and maintain stock of office supplies breakroom supplies and cheese for visitors

Provide support to Finance including both incoming and outgoing check processing, managing petty cash, credit card reconciliation, and other ad hoc requests

Provide support to Marketing including responding to info@ requests, processing donations, and other ad hoc requests

Occasional offsite errands

Manage company sponsored cell phone program

Act as a liaison between vendors, including company IT and communications support, and Cypress Grove employees.

Sample order management

Tasks as assigned by Directors, including food for meeting and travel arrangements

Back up timekeeping

Responsible for aesthetic of office

Company Functions and Events

Planning, set up and clean up of Grover Gatherings, seasonal employee parties and social events

Arrange and manage Grover Lunches

Organize refreshments and supplies for team meetings as needed

Expectations All Cypress Grove employees are required to perform their duties with the following expectations in mind:

Work together toward common goals and values including ethics, judgement, professionalism, adaptability, and dependability.

Perform all work in compliance with Quality Control & Safety Measures.

Take responsibility for learning the skills necessary to do your job.

Communicate any lack of understanding or confusion to address training needs.

Communicate effectively and positively with supervisors and coworkers.

Work efficiently at all times, and fulfill your supervisor’s expectations.

Physical Demands The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Frequently required to sit for long periods of time, and occasionally required to stand for long periods of time

Dexterity to operate computer keyboard, mouse, and other devices and objects as necessary

Must occasionally kneel, stoop, crouch and twist

Must be able to lift 25 pounds

Experience and Skills

Ability to clearly & patiently communicate and problem solve

Possess the temperament to work with strong personalities while maintaining composure and representing CGC in best possible light both internally and externally

Ability to manage multiple projects and complete them according to deadlines while working with others as well as alone

Ability to maintain focus and accuracy through ongoing interruptions

Must be able to provide proof of a valid driver's license and insurance

Proficient in, or have the ability to learn, various types of commonly used software such as Outlook and BC

Employee must adhere to all applicable Cypress Grove policies and procedures. Regular and predictable attendance is required. Willingness and ability to work non-standard business hours, such as nights and weekends, on an as-needed basis is required. This position is not eligible for remote work.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made for individuals with disabilities.

New appointments typically start at the beginning of the salary range

First review of applications will be December 2nd.

Click here to apply:

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