Bilingual Client Advocate

NORTH COAST RAPE CRISIS TEAM

JOB DESCRIPTION

Position: Bilingual Client Advocate (Program Specialist 1) Full time grant funded position

Compensation: 18.75/hour, language stipend and on call stipends

Equal Opportunity Employer

The North Coast Rape Crisis Team values all members of our community and strives to create a diverse, inclusive environment. We are an equal opportunity employer and encourage applications from underrepresented group members. Applicants with bilingual skills in Spanish, Hmong and/or ASL are always strongly encouraged to apply and bilingual ability in one of these languages is a requirement of this particular position.

RESPONSIBILITIES:

Under the direction of the supervisor, the Specialist I will assist in providing services to the clients of the NCRCT and in carrying out tasks to ensure the efficiency of the office.

SPECIFIC DUTIES:

To provide on call crisis services as needed

To provide crisis intervention, follow up, referral, advocacy and accompaniment for clients going to

law enforcement agencies, hospitals, court proceedings & other agencies

To attend multidisciplinary task force meetings as required

To answer phones, handle basic inquiries, respond to requests for information

To keep records, assist with data collection and quarterly reports

To maintain stock of forms for office use and literature for the public

To comply with mandated child abuse reporting law

To attend staff and case management meetings

To maintain positive, equitable and professional relationships with co-workers/other professionals

To communicate with immediate supervisor any concerns or feedback about individuals from

networking agencies or court

To perform other tasks as directed by the supervisor

QUALIFICATIONS:

Must be Bilingual (Spanish/English)

Commitment to the prevention of sexual assault

Commitment to the empowerment of people and to unlearning oppression

Must be able to work flexible hours

High school diploma or equivalent

Good listening and communication skills and/or counseling experience desirable

Multicultural experience highly desirable

Experience in general office/clerical work. Non-profit experience desirable

Computer experience desired

Completion of 70+ hours of rape crisis training. (May be completed after hire)

Ability to remain calm in a crisis

Ability to act clearly, knowledgeably and assertively in a crisis situation

Ability to interact sensitively, and professionally and without discrimination with clients, co-workers,

all community agencies and personnel in the criminal justice system

Ability to take direction, work independently and in cooperation with others, in an organized, self-

motivated, efficient manner

Must have means and capacity to run job related errands (unlimited access to an insured vehicle)

Must possess a valid driver’s license

Appropriate clearance of DOJ background check

PHYSICAL REQUIREMENTS OF JOB

All of the job functions listed above, to greater or-lesser degrees, involve the following physical demands: Close vision, hearing/listening, clear speech, good manual dexterity and fine motor coordination, physical mobility and flexibility. Continuous sitting, standing and walking necessary. This position requires frequent computer use and occasional lifting of up to 50 pounds.

MENTAL REQUIREMENTS OF JOB

All of the job functions listed above involve to greater or lesser degrees the following mental demands: Complex reading and writing, clerical, analyzing perception/comprehension, math skills, (Good) judgment, decision-making.

BENEFITS

Health, dental, and life insurance (pending approved application) available after 2

mo., paid holidays, sick leave, and vacation. Tax sheltered annuity retirement by employee contribution. Other benefits required by law are State Unemployment Insurance, Worker’s Compensation, Social Security and Medicare Contributions.

To access the instructions on how to apply please visit this link on our websitehttps://www.ncrct.org/career-opportunities/

If you have any questions, please call the office at (707) 443-2737.

Application packets are due Friday August 6th by 5pm