Manager, Talent Services Program Management & Communications

Manager, Talent Services Program Management & CommunicationsThe Talent Services (TS) Program Management team oversees Service Delivery operational practices (e.g., performance metrics, change control, headcount approvals, service catalog, etc.), provides communications and leadership support to the TS leader and leads cross-TS initiatives aligned to Talent and TS strategies. Work you'll doThe Manager is an integral part of the TS Program Management team, leading initiatives focused on the design, development, evaluation, and delivery of new or enhanced programs and services which promote the continued growth, evolution and innovation of the TS organization. This manager will be engaged in work associated with TS governance, communications, culture, service delivery, leadership support and advancement of the TS vision and operating principles. The successful candidate will have strong project management skills, ability to build and utilize data-driven tools, develop well thought out communications, and possess an understanding of Talent processes and a shared services operating model. The successful candidate must also be able to build, manage and leverage relationships across Talent, working with colleagues at all levels.Provides oversight and a strategic POV to create and drive compelling communications to enable leadership alignment and stakeholder engagement in the implementation of strategy, business initiatives, special projects, and organizational and cultural changes.

Produces/leads production of key events (TS AHMs, US virtual and live roadshows, leadership meetings, culture-related events, etc.) and overall meeting cadence to support effective collaboration across teams and transparent communication at all levels within TS.

Manages TS communication protocols, including internal social networking sites, calendars, requests for information, distribution lists and mailboxes.

Identifies, assists and leads strategic initiatives to achieve cross-TS priorities and make progress towards our TS vision.

Leads operations-related projects by establishing clear objectives, scope, and quantify impact/value; building and managing to project plan/timeline; managing the delegation and completion of work; identifying project issues and risks and proposing mitigation tactics and strategies; and measures value created and impact made at the completion of the project.

Develops compelling, logically structured presentations and deliverables that will be shared at the TS and Talent leadership level.

Partners with other Program Management team members on Service Delivery and governance initiatives to monitor maturity, drive consistency through guiding principles, and implement innovations in how we deliver Talent services.

Leverages USI knowledge and relationships to provide USI insights into communications, culture and change efforts and strategic projects.

Manages and serves as a key contributor to the development, program management and operations of the TS Career Apprenticeship Program (CAP) which includes launching the program, overseeing the project team, working with leadership on identifying positions for the program, soliciting and selecting CAP fellows, managing the CAP process and working with stakeholders.

Assists with supporting and leading strategic efforts for the Talent Agile Workforce Gig Program which includes partnering with other Program Management Managers to continually enhance and expand program.

The teamThe mission of Talent Services (TS) improves efficiencies and operational excellence, delivers strategic and transactional services, institutionalizes operations efficiencies and quality and enhances ability to scale and reduce cost structure. QualificationsRequired:Bachelor's Degree; Minimum seven years of related experience

Outstanding written and oral communication skills, including virtual facilitation and presentation expertise

Ability to manage change from many points of view and adjust messaging based on varying stakeholder groups

Strong executive presence and experience interacting with senior leaders

Consultative approach toward clients and ability to influence others

Excellent program/project management skills

Ability to think both strategically and tactically

Ability to manage ambiguity

Apply problem-solving skills

Must be flexible and comfortable with ambiguity

Understanding of Talent operating model and processes

Proficiency in Microsoft Office (PowerPoint, Excel, and Word mandatory)

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

For individuals assigned and/or hired to work in Colorado or Nevada, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of Colorado and the State of Nevada and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $86,425 to $159,165. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.EATALENTExpHire All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.