CUSTOMER SERVICE REPRESENTATIVE, Fresno, CA, #108821CL

Denham Resources has an excellent opportunity for an experienced customer service representative for a well-established, internationally recognized irrigation parts manufacturer. If you have a customer focused personality, strong technical skills, and love to work as part of a collaborative team, you will love this opportunity!

-Full-time opportunity with an excellent, comprehensive benefits package

-Maintains and enhances customer relationship by responding to inquiries, providing information and price quotes, responding to requests, resolving problems

-Receives and processes incoming orders for goods and services

-Receives and responds to customer questions and complaints

-May send and receive Return Material Authorization (RMA), Credit Applications, Resale Certificates, Credit Card Authorization requests, and W-9s

-Verifies customer and order information for correctness, checking it against Purchase Orders and previously obtained information, as necessary

-Requests corrections from customer as needed for accuracy and pricing

REQUIREMENTS:

-High School diploma or equivalent

-A minimum of 3 years' experience as customer service representative, with experience in a related industry highly preferred

-Analytic or mechanical aptitude/understanding

-Adobe, Office 365 - including OneNote and other Windows/Office tools, SharePoint, OneDrive, and an ERP system, such as Oracle or MAS400

-Ability to inform others, good verbal and written communication, conflict resolving, listening, and multi-tasking skills

Send your resume in MS Word format to Steven Johansen at steven@denham.net or call (559) 222.5284 if you have any questions. All candidates with the above listed qualifications will be considered and contacted. Compensation commensurate with qualifications.

Visit www.denham.net to see other job listings. All inquiries will be held in the strictest confidence.