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  • ID
    #42671207
  • Job type
    Contract
  • Salary
    $100,000.00 - $150,000.00 hourly
  • Source
    Kforce Technology Staffing
  • Date
    2022-06-08
  • Deadline
    2022-08-07
 
Contract

Vacancy expired!

RESPONSIBILITIES:Kforce has a client that is seeking a ServiceNow Business Analyst in Emeryville, CA.

Summary:The client is looking for a Seasoned ServiceNow Business Systems Analyst with functional and technical expertise of the ServiceNow platform and associated business processes. The candidate will be responsible for formulating systems scope and objectives relative to business needs and industry best practices, and for improving and providing support for our ServiceNow platform. You will play a key role in the execution of our ServiceNow roadmap. The ServiceNow Business Analyst must be self-motivated and able to adapt to new technologies and shifting priorities in a dynamic environment.

Duties: Acts independently or as a member of a project team responsible for providing technical guidance concerning the business implications of the various ServiceNow applications Provides technical consulting on complex projects Devises and/or modifies procedures to solve complex technical problems with solutions that are efficient and scalable Position utilizes a combination of professional, business, and technical systems knowledge and skills Translate business requirements into technical specifications and vice-versa Guide critical systems development to meet business needs Analysis & Design (45%): Requirements gathering, process improvement, impact assessments, design solutioning, story writing, grooming, level of effort estimation Quality Assurance (20%): peer reviews, functional testing, user acceptance testing (UAT) Production Support (15%): incidents, service requests, CDMB support, system administration activities, proactive identification of system deficiencies and recommendations Project management (10%): sprint planning, technical projects, releases Documentation (5%): system documentation, process and standards, knowledge articles Other activities as assigned (5%)

REQUIREMENTS: 5+ years of applied technical experience or a combination of equivalent education and experience 3+ years of ServiceNow business analysis and administration experience ServiceNow Advanced System Administration Strong working knowledge of ServiceNow Now Platform core capabilities such as CMDB, Workflows, Reporting, Service Catalog, Service Portal, etc. Working knowledge of ServiceNow applications such as ITSM, ITOM, ITBM and/or SecOps Working knowledge of ServiceNow Automated Testing Framework (ATF) Experience with database design schemas and data modeling Working knowledge of Agile-based methodologies (such as Scrum) Project management experience Advanced analytical skills Strong oral and written communication skills ServiceNow System Administration Certification strongly preferred ServiceNow Application Developer Certification a plus ITIL Foundations Certification a plus Technical consulting experience a plus ServiceNow Configuration Management (CMDB) experience preferred ServiceNow Discovery and Service Mapping experience preferred

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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