Customer Care Specialist- 5/22 Van Buren, AR

New Hire Class starting May 22, 2023!This position pays $15 /Per Hour!Experian has multiple exciting opportunities for Customer Care Specialist positions based out of our Van Buren location!This position pays $15.00/hr and is eligible for a $1,500 Performance Bonus which is paid out after completing 90 and 180 days of employment. This is a great opportunity for someone passionate about providing excellent customer service, can interpret and analyze consumers' written or verbal grievances or disputes, and has strong computer skills. An ideal candidate will be resourceful and have the ability to learn quickly and be empathetic with our customers. Additionally, you will:Assist with credit-related memberships, services, and product offerings; and advocate for solutions that will help consumers improve their creditworthinessHelp consumers understand credit bureau processes and educate them on appropriate steps to request correctionsReceive customer requests for assistance; identify support needed, and either help or forward requests to the appropriate functional area Effectively handle escalated customer issues in a professional and timely fashion