At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.Business Transformation - Client-Centric Strategic Researcher - SeniorWe want EY to be known as the best firm at helping CEOs and other corporate visionaries anticipate and prepare for future customer and employee expectations.We do this by identifying changing patterns of human behavior, values, and beliefs early in their cycle so organizations can plan to meet the emerging needs before they are mainstream.Our Gen Z work is an example of our success. Our proprietary research and POV have helped CXOs anticipate risk (i.e., cyber, channels, shifting consumer preferences) and maximize upside potential (CX, EX, brand and product strategies). Gen Z has also been a critical differentiator for EY, creating deals and opening new fields of play across service lines and geographies.We seek creative, bold thinkers and strategic leaders to join the team, help us build on our success, and exponentially increase the impact we can have in the market.Your key responsibilitiesAs a core and critical member of the team you will work closely with account teams, BMC and solution leaders. Your primary focus areas will be around:Ongoing presentation development for client meetings and events (relationship development, pursuits and innovation sessions), conference/external events, internal learning sessions, etc.
Development of ongoing thought leadership and publications
Scoping and management of new primary research, including coordination with vendors
Ongoing analysis and synthesis of secondary research in response to account request
Connecting learnings to client needs and market opportunities
Prioritize and respond to client and account team needs (relationship development, pursuits, proposals, engagement SME needs) with insights, presentations and materials tailored to each clients’ issues and opportunities
Help scope phases beyond Gen Z / Generations
Help coordinate learnings and activates with sector ambassadors
Present, attend, or lead in account and client events as needed
We will look to you to constantly push the boundaries of how we can do the above better, as well as identifying ways to reach accounts, clients and the market in increasingly meaningful ways. Travel may be required for team meetings, client and account meetings or management of events.To qualify for the role, you must haveStrong background with extensive first hand experience in both qualitative and quantitative research.
Experience and/or training in design thinking methods
Experience developing new product, brand, service and/or business strategies for clients’ businesses
Ability to know what to prioritize and how to respond internally versus externally (can direct people to or provide proper resources, or step-up next steps)
Ability to gain understanding specific needs of accounts and clients
Strong organization and planning skills, with great attention to details
Strong communication skills – verbal, written and visual graphics
Strong strategic communication, writing skills and story-telling
Strong visual communication aptitude
Understanding of EY resource support resources (GDS, BMC, CSG)
You are someone who knows how to get things done without sacrificing quality. Able to work independently and motivated to “figure things out.” We are building new tools and capabilities and the directives or answers will rarely be clear-cut. Working in the unknown should be something that energizes you.
Ideally, you’ll also haveCreative agency experience
MBA or equivalent strategic experience
We are seeking experience hires who are self-driven problem-solvers and visionaries to work with other like-minded individuals to help bring added value to our clients. We are looking for people with a passion for helping clients grow their businesses by better understanding the people they serve.
What we offerWe offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.If you can demonstrate that you meet the criteria above, please contact us as soon as possible.The exceptional EY experience. It’s yours to build.EY | Building a better working worldEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.
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