Breakdown Coordinator

Under direct supervision the incumbent is responsible for answering incoming breakdown calls and resolving equipment issues with our drivers and vendors. Incumbent is required to make safe, cost effective decisions to facilitate quick repairs in order to maximize equipment utilization.

$1,500 Sign-On Bonus for Qualified Candidates!

If interested, please apply at: https://jbhunt.wd5.myworkdayjobs.com/Careers/job/Lowell-AR-629-N-Bloomington/Breakdown-Coordinator00388932-2

Key Responsibilities:

Promptly answer incoming calls from Company Drivers, IC Drivers and gather necessary information, to provide assistance for repairs to equipment.

Quickly resolve tire and equipment issues related to breakdown, repair, and roadside assistance to ensure quality and safety of repairs, minimize cost, and maximize equipment utilization.

Locate the appropriate vendor closest to the breakdown to ensure minimum wait time, competitive pricing, and quality repairs to minimize cost. Must receive management approval for repair expenditures exceeding $500.00.

Maintain contact with the driver and vendors to ensure the repairs will be completed quickly and update Operations personnel as to equipment status.

Maintain the vendor profile by obtaining updated information and submitting change requests to management.

Minimum Qualifications:

High School Diploma or general education degree (GED), 0 – 6 months related experience and/or training; or equivalent combination of education and experience. Preference will be given to candidates with automotive and/or diesel mechanic knowledge.