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Warby Parker is searching for skilled and enthusiastic Licensed Opticians to join our growing team of in-house optical all-stars and play an integral part in what we’re all about—helping people see! In this role, you’ll become an expert in our brand and our glasses (take a peek at how they’re made). Whether you’re helping longtime Warby Parker fans or first-time wearers, you’ll deliver extraordinary customer service to leave them excited and confident about our glasses. Along the way, you’ll partner with motivated, collaborative individuals who take their work (but not themselves) seriously. You’ll also expand your current skill set with a slew of career-advancing resources and benefits. Our ideal candidate is a lifelong learner who’s eager to help Warby Parker grow.

Sound a lot like you? Wonderful—read on!

What you'll do:

Work directly with customers to help meet all of their eyewear needs

Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy

Check that our finished eyewear meets our optical standards, as well as customer requirements and requests

Use your expertise to explain prescription terminology and product offerings to customers

Work with your team to make sure all customers receive exceptional service

Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle

Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization

Represent our brand to help educate others and get them excited about our values and mission

Who you are:

A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)

Passionate about the eyewear and retail industries

A clear, effective, and professional communicator—you can break down technical terms for customers to easily understand

Dedicated to going above-and-beyond to make customers (and your teammates!) happy

An energetic, positive team player who’s able to adapt in a fast-paced, ever-changing work environment

Extremely detail-oriented and capable of juggling a wide range of responsibilities

Open-minded—you’re constantly learning and challenging what you know

Someone who takes your work very seriously, but not yourself

Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Apply here: https://www.warbyparker.com/jobs/retail

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