Software Engineer 4

Job Title: Windows Application Support Engineer with .net Location: Tempe, AZ (Remote until COVID-19) Duration: 4 Months Contract Job Description Day to Day Responsibilities of this Position and Description of Project: Bachelor's degree in a technical field such as computer science, computer engineering or related field required

• 8-10 years' experience required
• A solid foundation in computer science, with strong competencies in data structures, algorithms, and software design
• Large systems software design and development experience
• Experience performing in-depth troubleshooting and unit testing with both new and legacy production systems
• Experience in programming and experience with problem diagnosis and resolution

• Creating and implementing the source code of new applications.
• Testing source code and debugging code.
• Evaluating existing applications and performing updates and modifications.
• Developing technical handbooks to represent the design and code of new applications
• responsible for maintaining the optimal performance of system applications, ensuring smooth navigation by upgrading the features of existing applications, and performing multiple diagnostic tests before releasing the applications
• Possessing specialist knowledge of operating systems, devices, applications and software
• Providing technical support to teams within the organization, and to external clients when required
• Assisting with systems integrations
• Working with ITSM systems like Cherwell/Service Now ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
• Maintaining and updating technical documents and procedures
• Identifying and resolving technical issues
• Managing coordination at a local and international level where required
• Delivering regular and customized training to offshore teams and assisting with SOP/Runbooks creation.
• Preparing maintenance plans and upgrading schedules for the organization's systems
• Developing reports for teams across the business
• ASP/.NET certification

• Experience in offshore onsite delivery model
• Java Certification
• DevOps exposure
• Windows System Administration