Role: Microsoft Engineer IIIDuration: 9 MonthsLocation: Tempe, AZ (Remote)Qualifications:Prior experience in a Senior Engineering role, ideally with a full stack knowledge base. • Minimum 7 years of experience supporting Windows Server environment. • Minimum 3 years administering an Office 365 environment. • Advanced product knowledge of PKI, Office ProPlus servicing, PowerShell, Azure, Active Directory, vSphere, and other cloud technologies • Advanced knowledge of infrastructure foundation including DNS, DHCP, VDI, SQL Server, , IIS, Apache, SAN, Hyper-Converged, LAN, WLAN, VLAN, OSI model, TCP/IP,VPN, firewalls, PKI and/or AWS. • Experience with audio/visual, video conferencing and unified communications preferred. • Advanced PowerShell scripting is preferred. • Power Platform administration and development experience is a plus. • Azure chat bot experience and integrations with 3rd party is a plus. • Demonstrated ability to think critically. • Demonstrated ability to communicate effectively to business and technical audiences. • Demonstrated self-motivated work ethic and lifelong learner. • Demonstrated ability to influence and motivate others. • Bachelor's degree in IT related field or related job experience • ITIL v3 Foundation is encouraged • Relevant Microsoft certifications is a plus Responsibilities:ACTIVE DIRECTORY – Own and maintain Group Policy Objects. Possess knowledge of Active Directory administration, including advanced understanding of delegation, logging, replication, authentication protocols and management techniques/tools. Configure and maintain hybrid-cloud directory services and conditional access policies. • Microsoft PKI – Own and maintain a complex Public Key Infrastructure. Knowledge of best practices and the ability to engineer the appropriate solution including monitoring for the needs and requirements of the bank. • Office 365 – Global Admin experience, in maintaining and onboarding the entire Microsoft Office suite. Hybrid Exchange environment, SharePoint Online, OneDrive, Teams, Yammer, etc. • Microsoft Cloud Security – Build, design, and maintain appropriate security, DLP, and retention for the Microsoft Cloud in a highly regulated banking environment. • Power Platform – Experience with COE (center of excellence) with the Power Platform, driving adoptions, backend management, and automation. • SERVER AND DATABASE INFRASTRUCTURE – Design, build, test and deploy multi-tier solutions that deliver end user services. Configure and optimize server operating systems and databases for maximum availability and resiliency. Build dependable disaster recovery strategies pairing high availability technology with business continuity processes. • AUTOMATION – Design, build, test and deploy scripting and automation to reduce the effort required to provide EUS services and support. Align solutions with the existing technology stack to provide seamless delivery. • TEAM PLAYER – Act as a team player supporting peers, department management and business unit leadership to fulfill operational service levels, department initiatives and project deliverables. Believe in and adopt a “70% agreement, 100% commitment” attitude. • CUSTOMER-FOCUSED – Understand and execute a user-first service philosophy whereby restoring service quickly for the end user comes first, deferring user training or correction for after the disruption. Review surveys and follow-up on negative experiences. • DOCUMENTATION – Build high quality roadmaps, strategies, standards and procedures to publicize the work of the department and develop the knowledge of others. • CONTINUOUS IMPROVEMENT – Organize continuous improvement efforts by understanding staff insights and concerns and creating a pipeline of change. Maintains a keen eye on opportunities to improve user experience, efficiency, compliancy or cost savings. Drive resolutions to production. • CHANGE MANAGEMENT – Learn and follow the change management process. Independently test and implement changes in the environment while informing others. • PROJECT MANAGEMENT - Able to build volumetric plans that achieve the objectives of department initiatives (software rollouts, upgrades, transitions). Analyze larger problems and break down into smaller and predictable tasks that progress toward a solution. Understands development lifecycles and methodologies including waterfall and Agile. • SUBJECT MATTER EXPERT – Act as an expert support resource for multiple EUS technology stack components. Assist and mentor system administrators and technicians to foster personal
