-
ID
#8548428 -
Salary
TBD -
Source
Enterprise Holdings -
Date
2021-01-25 -
Deadline
2021-03-26
Part Time Sr Customer Assistance Representative Scottsdale
Arizona, Scottsdale, 85250 Scottsdale USAVacancy expired!
OverviewPart- Time Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience with duties to include customer service and administrative functions.This is a PART-TIME position (25 hours per week) that pays $14.00/hourApart from religious observation, must be able to work the following schedule:Thursday and Friday 7:00am-6:00pm, Saturday 8:00am-1:00pm
Job location: 15290 N 78th Way, Scottsdale, AZ 85260As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.ResponsibilitiesMeet and greet customers in a friendly and timely manner
Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
Understand and communicate rental terms and conditions, vehicle features and other services
Provide directions and general assistance
Assist to assess condition of rental upon return
Process returns, check-ins and exit kiosk transactions
Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
Clean vehicle interior and exterior by hand or by operating washing equipment when needed
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/VeteransQualificationsMust be at least 18 years old
High school diploma or GED equivalent required
Some college preferred
Must have at least 1 year prior customer service retail or administrative support experience
Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Apart from religious observation, must be able to work the following schedule:
Thursday and Friday 7:00am-6:00pm, Saturday 8:00am-1:00pm
Vacancy expired!