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  • ID
    #8548428
  • Salary
    TBD
  • Source
    Enterprise Holdings
  • Date
    2021-01-25
  • Deadline
    2021-03-26

Vacancy expired!

OverviewPart- Time Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience with duties to include customer service and administrative functions.This is a PART-TIME position (25 hours per week) that pays $14.00/hourApart from religious observation, must be able to work the following schedule:Thursday and Friday 7:00am-6:00pm, Saturday 8:00am-1:00pm

Job location: 15290 N 78th Way, Scottsdale, AZ 85260As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.ResponsibilitiesMeet and greet customers in a friendly and timely manner

Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone

Understand and communicate rental terms and conditions, vehicle features and other services

Provide directions and general assistance

Assist to assess condition of rental upon return

Process returns, check-ins and exit kiosk transactions

Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors

Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned

Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance

Clean vehicle interior and exterior by hand or by operating washing equipment when needed

Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing

Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/VeteransQualificationsMust be at least 18 years old

High school diploma or GED equivalent required

Some college preferred

Must have at least 1 year prior customer service retail or administrative support experience

Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

No drug or alcohol related conviction on driving record in the past 5 years

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Apart from religious observation, must be able to work the following schedule:

Thursday and Friday 7:00am-6:00pm, Saturday 8:00am-1:00pm

Vacancy expired!

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