Assistant Manager

We are currently seeking an Assistant Manager!

The Assistant Community Manager supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community.

Responsibilities include:

Oversee file management and run assigned reports

Utilize proper customer service and sales techniques and ensure an efficient and courteous response to all resident requests

Collect all monies due and oversee audit evictions, potential skips, and move-outs by walking units to evaluate occupancy

Communicate with outside legal counsel during the eviction process

Finalize move in/out and renewals files and enter data into property management software

Oversee resident renter’s insurance procedure

Collect deposits and process future residents’ applications

Ensure the model/target apartments are ready for show and maintain a clean workspace

Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies and ensure understanding of required application information, screening process, policies, and procedures

Maintain contact with all apartment locator services and local businesses to provide informational material

“Shop” surrounding or competing properties and conduct outreach marketing

Develop and maintain on-going resident retention programs

Report unusual or extraordinary circumstances regarding the property or residents

Maintain a professional appearance and conduct at all times

Additional Information:

Compensation: $17.50 per hour

Requirements:

Customer service experience

6 months experience in the property management industry

Strong communication skills both written and verbal

The ability to remain professional and courteous in a fast-paced working environment

Organization skills with strong attention to detail