-
ID
#49734528 -
Job type
Full-time -
Salary
TBD -
Source
Public Storage -
Date
2023-04-19 -
Deadline
2023-06-18
Customer Service Specialist - Evenings
Arizona, Phoenix, 85001 Phoenix USAVacancy expired!
WHAT YOU WILL BE DOING: Answer inbound existing customer calls as well as making outbound return calls  Provide customers with the highest levels of service and professionalism while handling customer inquiries regarding their account, billing questions/issues and company policy Research, define and understand customer concerns/issues, follow-up and collect data while considering viable solutions Handle all escalated calls with professionalism and a positive attitude Attend one-on-one feedback sessions on performance and participate in team meetings  Adhere to your scheduled shift and available for calls, meetings and training Other projects as assigned BENEFITS WE OFFER YOU: Starting hourly rate of $15 with annual merit increases based on performance Four weeks paid training with our training team in a virtual environment  Following training, standard 8-hour evening shift to start between 11:00am-1:30pm MST Comprehensive group healthcare programs 401(k) with generous employer match Paid time off Internal promotional and career opportunities 
Vacancy expired!