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  • ID
    #32125504
  • Salary
    TBD
  • Source
    Bank of America
  • Date
    2022-01-20
  • Deadline
    2022-03-21

Vacancy expired!

Sr. Business Control Specialist - Control Performance Manager for Advanced Client SolutionsTampa, Florida;Phoenix, ArizonaJob Description:The Senior Business Control Specialist will be focused on various elements of the Small Business Sales risk and control environment, including risk and control self-assessments (RCSA), quality assurance (QA), high risk processes oversight and metric control, Process, Risk, and Control Governance, and Engagement Lead Role. In addition, the role will be involved in project work as assigned. The Specialist will have an integral role in communicating and overseeing adherence to SB Centralized Sales procedures and applicable regulations.This position requires the ability to multi-task, assist associates with complex items and those that require extensive research, while independently prioritizing his/her workload. Must demonstrate a cooperative and professional work attitude while adhering to department requirements. The role will also be expected to think analytically and provide effective solutions to tactical challenges. In addition, the individual must take an active role in identifying and implementing process improvements to improve the effectiveness of risk management activities. There are also expectations that the specialist is directly involved in additional program activities when necessary to ensure that deadlines associated with key deliverables are met.RESPONSIBILITIES:Acts as Engagement Lead to facilitate completion of QA Program requirementsPartners with multiple lines of business to streamline risk and control governance activities and increase control efficienciesFacilitates the accuracy, timeliness and completeness of the Process, Risk and Control data associated with Small Business SalesIdentifies and makes recommendations to leadership to maximize efficient identification, assessment and remediation of riskFacilitates consistent reporting that will keep all partners appraised of the various effortsQUALIFICATIONS:Required Skills & Experience: 3+ years of experience in process design, risk management or program management roles Demonstrates leadership, leading through change and process improvements to deliver results Experience with procedure documentation and/or Quality Monitoring Strong analytical capability to drive root cause analysis and demonstrates attention to detail Control development and monitoring Demonstrated problem solving, strong follow up skills and ability to escalate and gain resolution as needed Self-starter able to work independently, with minimal oversight and guidance Ability to quickly develop subject matter expertise across a broad spectrum of issues Strong organization skills, including the ability to manage multiple responsibilities, prioritize and meet deadlines Strong facilitation and interpersonal skills with the ability to build solid business partnerships and negotiate solutions; Biased towards action and ability to build consensus Superior presentation and communication skills (written and verbal) Ability to influence desired outcome without direct management responsibilities Ability to develop and maintain strong relationships across the organization and at all levels of management Relationship management skills to build and maintain credibility and influence with key partners and stakeholders Strong decision making skills with proactive communication style Good knowledge of Microsoft Word, Excel, PowerPointPreferred/Desired Skills & Experience: Working familiarity with regulatory, audit, and/or compliance disciplines Experience with leading issue remediation Six Sigma certificationJob Band:H5Shift:1st shift (United States of America)Hours Per Week:40Weekly Schedule:Referral Bonus Amount:0Job Description:The Senior Business Control Specialist will be focused on various elements of the Small Business Sales risk and control environment, including risk and control self-assessments (RCSA), quality assurance (QA), high risk processes oversight and metric control, Process, Risk, and Control Governance, and Engagement Lead Role. In addition, the role will be involved in project work as assigned. The Specialist will have an integral role in communicating and overseeing adherence to SB Centralized Sales procedures and applicable regulations.This position requires the ability to multi-task, assist associates with complex items and those that require extensive research, while independently prioritizing his/her workload. Must demonstrate a cooperative and professional work attitude while adhering to department requirements. The role will also be expected to think analytically and provide effective solutions to tactical challenges. In addition, the individual must take an active role in identifying and implementing process improvements to improve the effectiveness of risk management activities. There are also expectations that the specialist is directly involved in additional program activities when necessary to ensure that deadlines associated with key deliverables are met.RESPONSIBILITIES:Acts as Engagement Lead to facilitate completion of QA Program requirementsPartners with multiple lines of business to streamline risk and control governance activities and increase control efficienciesFacilitates the accuracy, timeliness and completeness of the Process, Risk and Control data associated with Small Business SalesIdentifies and makes recommendations to leadership to maximize efficient identification, assessment and remediation of riskFacilitates consistent reporting that will keep all partners appraised of the various effortsQUALIFICATIONS:Required Skills & Experience: 3+ years of experience in process design, risk management or program management roles Demonstrates leadership, leading through change and process improvements to deliver results Experience with procedure documentation and/or Quality Monitoring Strong analytical capability to drive root cause analysis and demonstrates attention to detail Control development and monitoring Demonstrated problem solving, strong follow up skills and ability to escalate and gain resolution as needed Self-starter able to work independently, with minimal oversight and guidance Ability to quickly develop subject matter expertise across a broad spectrum of issues Strong organization skills, including the ability to manage multiple responsibilities, prioritize and meet deadlines Strong facilitation and interpersonal skills with the ability to build solid business partnerships and negotiate solutions; Biased towards action and ability to build consensus Superior presentation and communication skills (written and verbal) Ability to influence desired outcome without direct management responsibilities Ability to develop and maintain strong relationships across the organization and at all levels of management Relationship management skills to build and maintain credibility and influence with key partners and stakeholders Strong decision making skills with proactive communication style Good knowledge of Microsoft Word, Excel, PowerPointPreferred/Desired Skills & Experience: Working familiarity with regulatory, audit, and/or compliance disciplines Experience with leading issue remediation Six Sigma certificationShift:1st shift (United States of America)Hours Per Week:40Learn more about this roleFull timeJR-22001012Band: H5Manages People: NoTravel: NoManager:Talent Acquisition Contact:Kathleen RansdellReferral Bonus:0Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf) .Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .

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