Medical Staff Coordinator

Primary City/State:Mesa, ArizonaDepartment Name:Medical Staff Svcs-HospWork Shift:DayJob Category:Clinical SupportOperating a hospital is more than IV bags and trauma rooms. One might be surprised by the number of people – and the hats they wear – who work behind the scenes to make sure a hospital runs smoothly and safely for our patients, visitors and staff. Each one plays a critical role and is part of a team to ensure the best care for our patients.This position provides highly skilled support via liaison representation to committees, medical staff departments, physicians, and other hospital personnel. Performs complex, specialized function-related administrative tasks with minimal supervision such as credentialing, running department meetings and performing peer reviews. This position supports the Director in program implementation and process changes pertaining to regulatory and accreditation compliance, and resource utilization.This is a full time day shift position: Monday-Friday, 8AM-4:30PM.Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.Located on an 80-acre campus in Mesa, Arizona, Banner Desert Medical Center is one of Arizona's largest and most comprehensive hospitals and is recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. We provide an abundance of exceptional opportunities with more than 600 licensed beds, including over 100 dedicated to children. Areas of excellence include high-risk pregnancy and neonatal care, obstetrics and gynecology, pediatrics, cardiology, oncology and emergency medicine. With 21 operating rooms, we offer a full range of surgical specialties and advanced technology that includes the daVincir Surgical System. About Banner Children's Hospital at Desert If you desire to provide the best care possible to the most vulnerable patients, come to Banner Children's Hospital at Desert in Mesa, Ariz. Within our 248-bed, state-of-the-art facility, specially trained nurses, physicians and other clinical professionals utilize the most advanced technology - including iCare ICU monitoring and robotic surgery - to provide high quality, child-friendly, family-centered care. Our facilities feature a recently expanded 104-bed NICU, a 24-bed PICU, six pediatric ORs and a 26-bed ED. We also offer dedicated pediatric rehab, radiology, oncology and hematology capabilities. With clinical diversity, exceptional training programs and a supportive culture, this is a place where you can grow in your career as you help our very special patients.POSITION SUMMARYThis position provides highly skilled support via liaison representation to committees, medical staff departments, physicians, and other hospital personnel under moderate supervision.CORE FUNCTIONSCoordinates all aspects of assigned medical staff committees including compiling agenda material, accurately documenting minutes, compiling follow-up memos and letters, researching and preparing information for chairs, and providing professional assistance to various chairmen regarding privileging, credentialing, reappointment, and medical staff rules and regulations as outlined in the medical staff bylaws.

In consultation with the director, provides administrative support for hearing committees. Serves as a resource for medical staff members regarding medical staff bylaws, rules and regulations, hospital and medical staff policies, regulatory requirements and parliamentary procedure. Assists in drafting correspondence ensuring compliance with established bylaws, rules and regulations. May coordinate GME and/or CME functions and processes.

Under direction, liaises between medical staff and administration, communicating sensitive and confidential issues including peer review. Interacts directly with a variety of internal and external customers. Uses judgment and discretion to maintain peer review protection to hospital and medical staff.

Understands and maintains an accurate, secure and updated database of physician and allied health information to query on basic demographic profiles including but not limited to staff privileges and status for other hospital departments and facilities requiring this information. Uses various internal databases to gather and analyze physician and allied health data used in the reappointment, peer review and quality improvement processes of the medical staff and board of directors.

Coordinates processing of all aspects of physician and allied health credentialing and reappointment processes within appropriate timeframes ensuring the quality of the practitioners providing patient care. Assures the completeness and accurateness of the credentialing process. Requests additional information from external medical if necessary. May obtain and log expired credentials on a monthly basis according to rules and policies. Monitors the progress of physicians through the supervision period, assisting department chairs with the appropriate procedures, forms and time limits.

Collects and compiles data for physician and allied health quality profiles to analyze practice patterns using data to determine performance. This includes working with senior staff, department chairmen, quality staff, and other hospital staff to identify sources of data and methods of presenting and analyzing data.

Manages the preparation, distribution and maintenance of the physician emergency department call schedules.

Requires high degree of confidentiality and critical decision making. Requires moderate direction and guidance. Has complex relationships with members of the administrative staff of the hospital, members of the medical and affiliated staff, medical staff officers, medical staff department chairs, section chiefs, physician and other professional applicants, attorneys, medical staff professionals at other facilities, state licensing bodies, other departmental personnel and patients. All require courtesy, tact, patience, cooperation and confidentiality.

MINIMUM QUALIFICATIONSMust possess strong knowledge of medical office administration as normally obtained through 1-2 years experience in a healthcare, paralegal, managed care or credentialing. Requires knowledge of medical terminology and professional physician interface. Requires experience interacting with physicians in highly sensitive situations. Must possess strong verbal and written communication skills. Requires astute judgment in human relations skills to interface and communicate in an articulate manner with medical staff, administrators, legal counsel and hospital personnel. Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.Requires the ability to work with common office software and equipment.PREFERRED QUALIFICATIONSTwo years of college education is preferred. National Certification as a Medical Staff Services Professional is preferred. Knowledge of medical staff computer software programs is desirable.Additional related education and/or experience preferred.EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability