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  • ID
    #19980271
  • Job type
    Full-time
  • Salary
    $22-$24 per hour
  • Source
    Alaska
  • Date
    2021-09-20
  • Deadline
    2021-11-19
 
Full-time

Vacancy expired!

Do you have a passion for working with people? Anchorage Project Access is increasing access to health care for low-income, uninsured individuals by coordinating a network of committed and compassionate volunteer providers. Apply to join our team as Eligibility & Patient Services Coordinator by submitting a resume and cover letter via email to the contact information provided above. Closing date: October 4, 2021.

General Summary of Duties:

Facilitates efficient and respectful eligibility screening and enrollment services for individuals applying to participate in the APA pro bono health services program by removing barriers to care. Responsible for reviewing medical and dental referral information to ensure accuracy of documentation and scheduling of donated care. Provides timely guidance and technical assistance to individuals navigating health care systems. Completes special projects as assigned. Tracks data per program requirements. Provides administrative and program assistance for Anchorage Project Access as needed.

Objectives of the position:

Maintain and enhance APA eligibility screening and enrollment processes to facilitate access to donated medical and dental health care;

In collaboration with individuals seeking health care and, in consultation with referring agencies, identify and ameliorate barriers to care for underserved individuals whenever possible;

Foster trust and confidence in APA through respectful and timely communication with patients, providers, community partners, and volunteers;

Support individuals to access health care and social service information through the company website, social media, and self-advocacy;

Contribute to continuous process improvements by taking an active role in all APA service enhancements and supporting other APA roles as needed.

ESSENTIAL DUTIES OF THE JOB

-Work directly with individuals, providers, and partner organizations to promptly and efficiently complete residential, financial, and medical eligibility screenings for patients seeking donated health & dental care services through APA by adhering to program policies and procedures.

-Work with APA Patient Care Coordinator and Dental Health Coordinator to schedule specialty, dental and ancillary care appointments following policies and procedures, checklists, and required protocols to ensure excellent care

-Actively engage in community outreach and patient services. Identify barriers and provide information and assistance to families that can benefit from any and all APA programs.

-Adhering to HIPAA regulations, communicate with patients, referring providers and others within 1 business day, if possible, by checking and responding to voicemail and email messages.

-Monitor, post, and engage in social media platforms on behalf of APA. Monitor and add content to company website.

-Enter information into daily, weekly, monthly, and quarterly tracking systems.

-Other duties as assigned.

SPECIAL CONDITIONS OF EMPLOYMENT

Must have certification or associate degree in office administration, medical administration or medical assisting, dental services, human services, or related fields; Bachelor’s degree preferred.

May substitute two years of medical/dental or social service experience for educational requirements.

Documented experience working with diverse populations.

Strong organizational skills.

Ability to multi-task.

Excellent oral and written communication skills.

Ability to work independently.

Proficient with Microsoft Office, Word, medical databases, and other computer software as required.

Must be able to pass a criminal background check.

Must have a current driver’s license.

Vacancy expired!

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