Role : : Business AnalystLocation : Montgomery, AL Duration : Long Term Job Description : POSITION DESCRIPTION · Responsible for documenting and supporting ADECA business processes and will serve as a liaison between ADECA IT and the ADECA Divisions · Analyze the work processes performed by Divisions to document business requirements, functional activities, inputs, and outputs. · Work with process owners to ensure that ADECA business processes are optimized and supports integration with with ADECA business systems. · Document and diagram the flow of information, activities, and data capture that support modernization initiatives. · Maintain and document process changes occurring over time, contribute to an information knowledgebase, and provide Business Analyst services to software development team in the modernization of existing applications. · Reports to the Business Solutions Manager · Serves as a liaison between IT and Divisions to identify business processes in the organization and align them with enterprise solutions for standardization, automation, or enhancement. · Works with Divisions, staff, and teams to analyze and develop documentation of use cases and detailed requirements for use with information technology systems. · Support user acceptance and testing procedures to evaluate effectiveness of business processes. · Provides recommendations for functional design and process models. · Serves as the technical process owner responsible for maintaining an inventory of supported business processes. · Serves as the Incident Manager and Change Manager on the IT Service Desk. · Works with the IT Business Solutions manager to implement and deploy services. · Provides continuous improvement and ownership of business processes. · Operates as a Support Desk agent to receive and resolve tasks assignments. · Provide technical skills for authoring process diagrams, use cases, design, and system and end-user documentation. · Provide essential project management skills or coordination to monitor and complete complex projects. · Coordinate with IT managers and customers to deliver solutions and services. · Perform key roles in software development lifecycle (SDLC) to develop detailed analysis and design documentation and support testing procedures to ensure business processes are performing to expectation. · Maintain an inventory of supported business processes and periodically review them with the business owners. · Maintain system and end-user documentation. · Support the implementation of security and compliance policies. SKILLS REQUIRED · Proficient in professional office software, including diagraming and visualization tools.· Proficient technical writing skills and organizing content. · Communication (oral and written)· Requirements GatheringSKILLS PREFERRED · Preferred experience with Microsoft Office, Microsoft SQL, and Power BIEXPERIENCE REQUIRED · Bachelor’s degree from an accredited four-year college or university in computer science, information systems or a related field or a bachelor’s degree from an accredited college or university in business administration or a related field with at least three courses in computer science or information systems.· AND Two (2) years of experience in performing IT coordinator or office management functions and liaison activities, and user testing and/or functional systems training for information technology-related projects/agencies/departments. · OR;· An associate degree from an accredited college or university in Information Technology· AND Two (2) years of experience in two or more of the following areas: Local/wide area network design, maintenance, or support o Mainframe/Midrange design, maintenance, or support o Database system design, maintenance, or support NOTE: •· Additional education and/or experience above that which is minimally required, may be substituted on a year-for-year basis.ADDITIONAL INFORMATION · Full time, onsite, Montgomery, AL. · Limited remote work may be considered after 1-2 months of demonstrated proficiency. · Budgeted for 6 months. This position has the possibility of converting to merit. Position does not offer sponsorship. Candidate must be either a United States citizen or a current holder.Thanks,Abdul SamadTechnical Recruiter(O): 248.636.2768