Data Center Administrator

Description

• Serve as a specialist, independently or as a team member, undertaking system design studies involving the development, modification, maintenance, and evaluation of Information Technology (IT) Systems.
• Perform studies to research, analyze, design, implement, and test IT systems for administrative, clerical, investigative, technical, and scientific areas within the FBI.
• Determine whether it would be cost effective to automate previously manual systems, modify large record keeping systems, or create new systems capable of enhancing current system performance.
• Program, test, document, and implement system modifications and proposals.
• Work with end-users to understand the work environment and to determine requirements.
• Identify issues and problems in a data center or IT lab environment.
• Conduct analysis of current systems to determine the feasibility of new or modified IT.
• Ensure end-users understand all the issues involved with IT objectives including system compatibility issues.

• Practical experience supporting data center activities; integrating with infrastructure services, bare metal builds, racking and staking equipment
• Responsible to review Change Plans and to perform the actions associated with the plan
• Experience installing/de-installations of equipment to include:
• Mounting or removing equipment from the racks
• Installing or removing cables
• Terminating cable connector ends
• Labeling equipment and cables
• Coordinating with system owner for testing of installed system
• Quality Check on installation
• Disposition of removed equipment
• Strong understanding of network standards and of cabling infrastructure, specifically as related to copper and fiber deployed in a Data Center
• Experience logging into network equipment for basic configuration or trouble shooting with equipment vendors
• Ability to support and assist the Data Center Network (DCN) staff and willingness to learn new technologies applicable to the data Center as part of the teams cross-utilization.
• Excellent documentation skills to ensure all work accomplished within the Data Center is regularly updated to include making updates to the Data Center Change Plan and SharePoint lists
• Experience documenting and tracking break fix items in a ticket tracking system along with equipment inventory and management in a SharePoint tracking system or equivalent and assist with identifying inventory assets during annual Division Inventory activities
• Demonstrates maturity, good judgement, and excellent technical written/verbal communications to clearly communicate orally and in writing to technical and nontechnical staff
• Capable of lifting and moving up to 50lbs of equipment as needed
• Ability to support an on-call schedule that is 24/7/365 along with the willingness to travel to other locations in support the mission as necessary
• BS and 4 - 8 years of prior relevant experience or Masters with 2 - 6 years of prior relevant experience.
• Active Top Secret with ability to obtain SCI through a polygraph

• Demonstrated ability to stay organized, follow written instructions or technical guides, and able to prioritize tasks to maintain, deploy of IT systems.
• The ability to quickly adapt to new system environments and interface with systems. An interest in working on a broad range of problems and technology and as part of a multi-disciplinary team
• Proficiency in installing, hardening, patching, backup and restore of Windows and Linux systems
• Experience in system integration, test, debug of COTS/GOTS systems. Strong analytical and troubleshooting skills to integrate new capabilities
• Integrating with typical IT support infrastructure services: LDAP, Active Directory, log archive
• Ability to perform bare metal server builds, backup/restore
• Use of standard project management techniques to include AGILE and standard project management methodologies
• Willingness to work independently and at times as only Leidos representative working directly with customer IT team