Customer Service Representative

Responsibilities:

Scheduling/dispatching field staff to estimates and jobs.

Answering incoming phone calls.

Data entry.

Follow up phone calls with potential customers.

Requirements:

Must have a strong customer service background.

Need to have a pleasant voice over the phone.

Must be able to dispatch field staff to keep traveling to a minimum.

General working knowledge with Quickbooks and HouseCall Pro software programs a plus.

Experience with accounting principles is a plus.

Experience in the construction industry, and social media a plus.

Must have organizational and multi-tasking skills.

Perks/Benefits:

Office hours are Monday through Friday, 8:00 to 5:00 (No weekends).

Paid time off.

Growth and advancement potential.

About Us:

Company has been in business since 2007. We have a large repeat client base due to the quality of services we provide. Management has an open door policy and welcomes employee input.