Role: Senior Desktop Support Engineer Franklin, TN (Day 1 from onsite)Contract/Full Time Candidate must be fully Vaccinated QualificationsIT Support experience - L1/L2Working knowledge of Windows 103+ years of experience in supporting internal PC and MAC users, including HW, SW, Network, phone, audio/video, etc.Strong troubleshooting skillsInstall, configure, and troubleshoot laptops, PC's, and MAC's.Mobile device support experience is a plusStrong communications, troubleshooting and team playing skillsAbility to work in a fast-paced and dynamic environmentService-Now knowledge is a plusGreat phone skills and ability to work with remote users
