Analyst II

Donnelly-Boland & Associates, headquartered in Pittsburgh, PA, seeks an Analyst II in Pittsburgh, PA, responsible for supporting the Office of Analytics, Technology, and Planning by conducting quality and outcome analysis to unify and coordinate quality service provisions across the various program areas with which the Allegheny County Department interacts, such as public education, health, and criminal justice. Specific duties include: (i) evaluating human service programs administered by DHS (i.e., Behavioral Health, Intellectual Disability, Area Agency on Aging, Community Services and Children, and Youth and Families) and recommending quality improvement strategies; (ii) processing and analyzing quantitative and qualitative data to support the daily operational data needs of DHS; (iii) supporting the ongoing design, development, and enhancement of DHS information systems as well as the development and implementation of DHS research agendas; (iv) providing guidance on the optimal data structure and system requirements of DHS information systems to ensure that the data stored and retrieved from the systems meet the research and operational needs of DHS; (v) driving research studies, including by performing literature reviews, data collection, cleaning, and analysis services, identifying and obtaining secondary data sources, and gathering input from contracted providers, consumers, and DHS staff on appropriate standards by which to measure service delivery; (vi) preparing and presenting research reports describing the methodology, findings, and recommendations of completed studies, which may focus on particular programs, cross-system service utilization, or particular consumer groups or service needs; (vii) creating dashboards and data visualizations using Tableau software; and (viii) recommending effective uses of DHS' data for decision-making.