Associate, Cash Management Representative II

Reference #: 56450

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the centre of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We welcome you to apply! When applying to this general posting, our expert BNY Talent Acquisition Team may also review your resume for consideration across other open roles within the company.

We're seeking future team members for our Issuer Services Operations with roles located in Pittsburgh, PA in Hybrid positions.

In this role, you'll make an impact in the following ways:

Serves as a team supervisor for the day-to-day operations for a medium-sized to large team or multiple teams of Cash Management support staff and work leads, which may include one to two products or functions.

Manages the day-to-day activities and initiatives of the team and aligns team resources accordingly to complete daily tasks.

Serves as a first line supervisor for assignment of tasks and resolution of issues regarding work allocation.

Works on special projects for the business.

Provides advanced knowledge of the Cash Management processes and equipment and provides technical assistance on moderately complex problems.

Acts as an initial point of contact for issues requiring escalation.

Communicates with corporate clients to discuss high risk pay or no pay decisions and performs adjustments.

Ensures the volume of work produced meets product/service standards and exceeds quality standards, and is properly reviewed and documented.

Completes all reports as required accurately and on time.

Communicates feedback and counseling to staff regarding their performance, as well as to staff supervisor or manager.

To be successful in this role, we're seeking the following:

High school/secondary school or the equivalent combination of education and experience is required.

Bachelors degree preferred.

5 - 7 years of total work experience preferred.

Experience in banking operations is preferred

At BNY, our culture speaks for itself. Here's a few of our awards:

America's Most Innovative Companies, Fortune, 2024

World's Most Admired Companies, Fortune 2024

Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024

Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024

"Most Just Companies", Just Capital and CNBC, 2024

Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024

Bloomberg's Gender Equality Index (GEI), 2023Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.

Minorities/Females/Individuals With Disabilities/Protected Veterans.