Salesforce Administrator III

Vacancy expired!

Position: Salesforce Administrator III

Location: McKinney, TX

Direct Hire - onsite 100%

$115,000 depending on experience

CSI Tech is seeking an experienced Salesforce Administrator for a direct hire opportunity in McKinney, TXThis is an exciting opportunity for a certified Salesforce Admin to become the onsite SME as the product has been recently implemented in a new environment.

The Salesforce Administrator will lead the ongoing development of Salesforce.com deployments. This person should have a record of success in improving processes and adoption using the Force.com platform and work closely with various departments throughout an organization.The Salesforce Administrator will be responsible for executing the day-to-day configuration, support, maintenance and improvement of our internal CRM platforms.

MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

• Serve as primary system administrator for the Salesforce.com environment with 1500+ users
• Handle all basic administrative functions including declarative development, user account maintenance, reports and dashboards, workflows and other routine tasks
• Complete regular system audits and prepare for upgrades
• Coordinate the evaluation, scope and completion of new development requests
• Work with management team to establish suitable processes to support administrative, development, and change management activities; document approved processes in accordance with company standards
• Assist in training of new users, and grow the Salesforce.com skill set across the organization
• Effectively act as the liaison between our users, vendors and application development teams
• Work independently with members of the user community to define and document development requirements
• Recommend alternate approaches, analyze stakeholder impacts, and provide sizing estimates
• Design, develop, test and document scalable, high-quality business solutions on the Salesforce.com platform optimizing declarative functionality
• Become the functional expert for the business process and write the use cases, user stories, and acceptance criteria
• Participate in client requirements and design sessions
• Conduct unit, integration, and performance testing
• Coordinates, plans and leads user acceptance testing, end to end test execution and defect/change tracking
• Analyze and mitigate bugs and issues
• Participate in design and code reviews
• Provide support in fulfilling service requests
• Support and/or lead release planning and deployment
• Assess and make recommendations on processes, design, operations and testing
• Attend and effectively participate in all team meetings like Stand Up, Sprint, and Roadmap Planning

REQUIREMENTS

• Bachelor's degree in Business, Computer Science, Information Systems or related discipline from an accredited four-year college or university
• Salesforce Administrator Certification (201) with a minimum of 5 years' experience working within the financial services industry using Salesforce Sales Cloud and Service Cloud
• Experience with Salesforce Lightning or Classic
• Effective collaboration skills in order to work with colleagues in multiple locations
• Extensive experience administering all Salesforce system admin level configurations such as permissions and security model, workflow automation, object structure and analytics, etc.
• Minimum of 3 years' experience working with Agile/Scrum

Vacancy expired!