Optometry Office Front Desk Associate

Growing Winston Salem private optometry practice is looking for someone interested in joining their team as a Front Desk Associate.

Responsibilities:

Answer phones and return phone messages.

Schedule and confirm appointments.

Greet and check in patients (including gathering forms, insurance cards, updating patient data).

Ensure complete, accurate and up-to-date demographic and insurance information is entered into computer in order for the claims to be processed appropriately.

Verify patient insurance eligibility.

Collect payments from patients.

Pull charts and file charts daily.

Assist other staff as needed.

Perform other duties as required or assigned.

Required Skills:

Excellent communication and customer service skills.

Ability to adapt to different situations and personalities.

Self-motivated and detail oriented.

Ability to ensure that work is completed efficiently.

Must be friendly and have a positive attitude! We are looking for someone who is reliable, prompt and a team player. A sense of humor is mandatory.

Must have a clean, professional appearance.

Education and Experience:

High school graduate or GED.

Prior experience in medical office setting preferred, but not required.

Healthcare Setting:

Private Practice

Job Type:

Full Time: Monday through Thursday 8:30 – 5:00 and Friday 8:30 – 1:00