Customer Service Representative

Description Openings for Customer Service Representatives!Robert Half has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This role will be situated in a challenging and dynamic environment. This Customer Service Representative opportunity is located in Liverpool, New York, and is a long-term contract / temporary to hire engagement.What you get to do every single day

Receive and place telephone calls

Receive and send written business correspondence

You will likely support business development and client referral goals by actively cross-selling and referring customers

Provide accurate, friendly customer service in a timely fashion Requirements - Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

Ability to navigate multiple computer systems, applications, and utilize search tools to find information

2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

Comfort and confidence when interacting with internal and external partners and clients/customers

Customer service and office administrative skills

Experience performing extensive research to resolve complex customer inquiries

Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

Enthusiastic attitude and an engaging businesslike approach

Ability to communicate verbally and in writing effectively throughout all levels of the company

Strong Microsoft Office skills

Deep understanding of inside sales

Experience with Warehouse Duties

Communication Skills experience preferred

Multi Task experience

Adeptness in Microsoft Excel

Customer service experience desired

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .