US-Client Delivery Manager

As our Client Delivery Manager you will help oversee client engagements, ensure clients receive exceptional service, monitor workflow for internal operations, oversee quality assurance, and be point of contact for escalation of issues and all client requests. Every day you will be responsible for preparing and presenting detailed reports to clients including revenue cycle recommendations and analysis on contract terms, government policies and legislative changes. To thrive you must have internal or external customer service experience, and great time management/prioritizing skills.