Product Account Coordinator

Job Description

We are looking for an Product Account Coordinator to provide day-to-day support to our corporate group members team and ensure smooth sales procedures.

To succeed in this role, you should be highly organized and able to perform multiple tasks for different teams/clients at the same time. If you have experience with marketing campaigns and understand what excellent customer service is, we would like to meet you. Our ideal candidate is able to both administer daily sales activities and brainstorm innovative ideas to improve our customer relationships.

Salary range: $38000 - $48000 per year.

• Communicate directly with existing and prospective clients across different platforms to find out about their needs.
• Liaise with internal teams to ensure proper pre- and post-sales service.
• Working closely with assigned clients and leads to determine needs.
• Create detailed reports of campaigns’ results.
• Conduct research on prospective clients.
• Design and renew sales pitches.
• Maintaining an accurate and updated database of client information.
• Update internal databases with account information.
• Coordinate meetings, calls and demos for the Account Management team.
• Prepare, file and retrieve sales-related documents, like contracts.
• Communicate customer feedback to Marketing, Sales and Product Development teams.
• Perform market and competitive research.
• Generate new customers on a daily basis for our clients.

Qualifications

• Bachelor’s degree in Business Administration or related field preferred.
• Exceptional verbal and written communication skills.
• Previous work experience as an Account Coordinator, Sales Coordinator or similar role, an asset.
• Excellent computer skills (MS Office in particular)
• High level of efficiency and accuracy.
• Organizational and time-management skills.
• Strong problem-solving attitude.

Additional Information

• All your information will be kept confidential according to EEO guidelines.
• This role is not remote