Junior System Admin/Network Admin/Desktop Admin

HiThis is Prem from Microexcel()Let me know your interest on below requirementClient: DirectRole: Microsoft Support Engineer/ Network EngineerDuration : 6 Months +Location : Onsite, Orlando , FL Microsoft Support Engineer

• Strong knowledge of working in Citrix/virtual desktop environment
• addressing user tickets regarding hardware, software, printing etc.
• Guide users with simple, step-by-step instructions
• Strong knowledge with AD. Adding/removing and modifying users to security groups
• Strong knowledge with O365
• Conduct remote troubleshooting
• Hands-on experience with Windows
• Must accurately record, update and document requests using the IT service desk system
• Knowledge with ticketing system such as service now
• resolve incidents and upgrade different types of software. May also include diagnoses and resolving software including operating systems (Windows 10) and across a range of software applications on the client machine (Office applications, Outlook, Team etc).