BDC manager

Autoshow of Plantation are looking to recruit an experienced BDC manager.

Responsibilities:

Oversee daily operations of BDC Department.

Recruit and train BDC Coordinators.

Download Customer lists into CRM Solution.

Download Customers from DMS on a regular basis.

Run daily/weekly/monthly BDC Department reports according to pre-determined metrics

and track results.

Prepare individual Call Results Report for each Coordinator for measurement.

Record and listen to actual Customer/Coordinator calls.

Train Coordinators through reviewing recorded and live call conversations and outcome.

Determine Customers to contact based on current marketing initiatives.

Review performance and develop improvement actions.

Interface with other Department Heads.

Participate in Dealership Management meetings.

Please apply to Amin (954)214-1599

Autoshow Sales and Service

440 South State rd 7,

Plantation,

FL 33317

Principals

Additional Compensation:

Commission

Bonuses

Store Discounts

Benefits:

Health insurance

Dental insurance

Vision insurance

Paid time off

Flexible schedule

This Company Describes Its Culture as:

Aggressive competitive and growth-oriented

Team-oriented cooperative and collaborative

Outcome-oriented results-focused with strong performance culture

Schedule:

Monday to Friday

Weekends required

Holidays required

Day shift

Night shift

This Job Is:

Open to applicants who do not have a high school diploma/GED

A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)

Open to applicants who do not have a college diploma