Hospitality & Office Operations Coordinator (Miami)

Organization: Corporate Functions/Corporate Services & SustainabilityLocation: Miami, FLAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com . People in the Corporate Function contribute to the running of Accenture as a high-performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area. Job Description:The Hospitality & Office Operations Coordinator will serve as a member of our location services team and will provide top-tier customer support, efficient service and develop organized processes for the day-to-day operations. This role is responsible for a wide range of services that include executing office meetings and events, internal and external customer support and general administrative care.The Hospitality & Office Operations Coordinator position oversees the daily maintenance and preparation of meeting and work spaces, relationships with vendors, reservation tool and assisting clients with guest badges.Key Responsibilities:

Support Life and Safety Efforts: Including badge access, audit reports, and general CCure administration

Plan and manage operation and service deliveries, ensuring operational compliance to policies, budgets and guidelines, and review service performance against business objectives

Set up, maintain and/or provide support for workspace/meeting rooms including catering and audio/visual equipment

Process space reservation requests (assign and confirm space, catering and equipment) and ensure optimal workspace occupancy

Perform administrative duties according to location guidelines

Act as a point of contact for the landlord or external providers and manage regular contract relationships

Receive, review and allocate Workplace Solutions invoices for the location and/or supplier, including resolving billing issues with vendor and escalating issues as needed, and may serve as point of contact for managing the Workplace Solutions invoices for the GU/location

Act as the point of contact for various Workplace Solutions tools/databases, related basic technical support and end user training

Order, stock and maintain supplies for office (e.g., copy room, coffee/café. etc.)

Assist with customer retrieval, return and/or destruction of documents, according to archival guidelines

Prepare daily, weekly, and monthly reports associated with the office or workgroup

Help provide audio-visual support/troubleshooting prior to and during meetings and events as needed

Provide support related to on-site catering and liaise with Event Hosts

Support the planning and execution of all on-site meetings/events

May be involved in actions related to programs or projects

Job Requirements:

The hours are typically 8:00am-5:00pm but flexibility is required for this role

Basic Qualifications:

Minimum of 2 years of office administration and/or hospitality experience

Preferred Qualifications/Skills:

Passionate about hospitality and customer service

Facility/Office or Hospitality Experience

Intermediate knowledge of MS Outlook

Intermediate knowledge of MS Office (word/excel/PowerPoint)

Comfortable with technology and social media (advanced skills a plus)

Ability to lift and move items, up to 40 lbs.

Professional Skills:

Self-starter—demonstrated ability to work independently and assume greater responsibilities over time

Critical thinker and problem-solving skills—independently overcomes roadblocks

Team player—desire to work as a team player while accepting substantial individual responsibility

Continuous learner mindset—desire to grow quickly with a commitment to excellence

Ability to take ownership and make decisions independent of customer involvement (proactive)

Proven ability to work independently and as a team member

Excellent communication skills (written and oral)

Strong organizational, multi—tasking and time management skills

Highly responsive, flexible, and adaptable

High level of professionalism

Business partner attitude and approach

Demonstrated leadership in professional setting; either military or civilian

Demonstrated teamwork and collaboration in a professional setting; either military or civilian

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards) Role Location Hourly Salary RangeCalifornia $22.26 to $49.33Colorado $22.26 to $42.64District of Columbia $23.70 to $45.38New York $20.63 to $49.33Maryland $20.63 to $39.47Washington $23.70 to $45.38What We BelieveWe have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce) Equal Employment Opportunity StatementAccenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Accenture is committed to providing veteran employment opportunities to our service men and women.For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .Requesting An AccommodationAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.Other Employment StatementsApplicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.