Customer Service Agent- Moving Brokerage

We are currently seeking agents for the Customer Service Department.

Primary responsibilities include, but are not limited to, the following:

Communicate with other departments to make sure work is completed to high standards.

great problem solver, as well as a whiz at Google Sheets or willing to learn

We need someone who can also think quick on their feet, have great communication skills and great multi tasking skills

Operating a communications system as well as providing excellent customer service to each and every customer.

Navigate through multiple screens and platforms to ensure quality assistance ( granot experience is a plus)

Execute daily tasks and calendar management

Qualifications:

Proficient with Google sheets and the capability of learning new software specific to our industry (granot)

Strong organizational and communication skills.

Self-Motivated and ability to multitask, work with limited supervision and meet deadlines

This position is required to be in office - not remote.

Job Type: Full-time

Weekly day range:

Monday to Friday

Weekends as needed