Manager, Meeting + Event Solutions (San Francisco or Los Angeles)

CompanyFederal Reserve Bank of San FranciscoWe are the San Francisco Fed, public servants with a congressionally mandated mission to promote a sound and stable economy to support the lives of all Americans. We are a community-engaged bank, and we are committed to understanding and serving the vibrant, diverse people of the Twelfth District. That means we seek and appreciate new perspectives. We respect people for what they do and for who they are. We build opportunities to learn and grow. When you join the SF Fed, you become part of a team united in its purpose to promote an economy that works for everyone. We empower our people to balance their life and work responsibilities. That’s why we offer a flexible hybrid work model that allows you to collaborate with office colleagues on some days, and work from home on others.The Workplace Experience group of the SF Fed has a fantastic opportunity for a Manager. In this role, you will be responsible for leading a skilled team of event producers and engagement success project leads that provide oversight and production of in-person, virtual, and hybrid meetings and events. You will have an outstanding chance to lead a team that strategizes with every area of the Bank to ensure conferences, events, and meetings hosted by each team are thoughtful, inspiring, inclusive, and engaging.Essential Duties and Responsibilities:

With vision, clarity, and purpose lead a skilled team of event producers and engagement success project leads. Set expectations, oversee, and evaluate performance, coach, and mentor the team.

Responsible for overseeing the team’s budget, asset inventories, communications, and strategic planning.

Establish and implement the framework for achieving successful engagement opportunities and the highest possible quality service. Works on collaborating with the team to identify and implement new or improved processes.

Oversee the Meetings and Event Solutions team to ensure team members work effectively with senior stakeholders from diverse business lines to ensure meeting and event planning and production are successful. Collaborates with stakeholders to determine priorities, challenges, and process improvement opportunities in this space.

Ensures team members understand business priorities and adherence to internal policies.

Ensure team members have applications and technologies that enable collaboration and inclusivity to drive priorities and meet service commitments. This includes identifying and sourcing automated solutions and overseeing the administration of such systems.

Helps the team meet service level requirements in a cost-effective manner. Provides support for any escalations.

Supports creation and delivery of tracking and measurement tools to regularly report on success metrics of the team. Analyzes data to optimize team functionality and make workflow adjustments as needed.

Oversees the Bank’s conference and event space, including development and execution of long-term strategy to meet ongoing service and hospitality needs.

Requirements:

Bachelor’s degree in Communications, Business Management, Business Administration, Public Policy, or a related field or equivalent work experience.

Typically requires seven or more years of progressive experience of project management, and typically five or more years leading teams.

Comprehensive understanding of meeting and event industry concepts and theories.

Proven ability to develop and manage program materials including use of PowerPoint, project management software, and Excel.

Excellent written, verbal, and presentation skills.

Strong interpersonal, relationship building, and conflict resolution skills.

Ability to implement and execute multiple projects on time and within budget with competing demands for resources.

Willingness to travel 15% to other branch office locations in San Francisco, Los Angeles, Salt Lake City, Phoenix, and Seattle or to offsite locations for conferences, meetings and events hosted by the SF Fed.

Base Salary Range: Min: $112,000 - Mid: $145,300 - Max: $178,800 (Location: San Francisco)Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographic and other market data.At the Federal Reserve Bank of San Francisco, we offer a wonderful benefits package including Medical, Dental, Vision, Pretax Flexible Spending Account, Paid Family Leave Care, Backup Child Care Program, Pretax Day Care Flexible Spending Account, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and an unheard-of Retirement / Pension.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.The SF Fed is an Equal Opportunity Employer.#LI-HybridFull Time / Part TimeFull timeRegular / TemporaryRegularJob Exempt (Yes / No)YesJob CategoryOperationsWork ShiftFirst (United States of America)The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.Always verify and apply to jobs on Federal Reserve System Careers ( https://rb.wd5.myworkdayjobs.com/FRS ) or through verified Federal Reserve Bank social media channels.Privacy Notice (https://www.kansascityfed.org/documents/7797/WorkdayPrivacyNotice.pdf)OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government.OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.Why Our People Choose Us:Our reputation precedes usThere will always be room for personal growthOur people are firstYou’ll find the right balanceYour responsibilities will be meaningfulWe hope that you will be our future colleague.Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.