Manager at HIPPO Restaurant

We are looking for a motivated individual with a passion for hospitality to join our management team at HIPPO Restaurant in Highland Park.

We're seeking a floor manager to assist in overseeing daily evening services. You will be working directly with the current team to maintain the COVID-19 Protocols we have enacted while focusing on maintaining an elevated guest experience. HIPPO floor managers motivate staff and set expectations for every service.

QUALIFICATIONS:

-Minimum of 3 year restaurant management experience in a full-service, high volume environment

-Wine and Beverage knowledge a must.

-Strong knowledge of operationsincluding food, beverage, staff supervision, food safety standards, and guest recovery.

-Strong communication and leadership skills.

-Must be honest, genuine, and have an ownership-driven mentality with a hands-on attitude.

-Must believe in the restaurant and its product and be able to share our passion with our guests.

-Strong financial and cash handling skills.

-Administrative and computer knowledge required.

ROLE EXPECTATIONS:

-Open/close restaurant (depending on shift) with servers and oversee their work

-Manage the floor during service

-Complete minor accounting tasks related to closing reports, petty cash counting and pay-outs, invoicing, and daily data entry.

-Order dry goods and supplies for the restaurant.

-Manage daily labor by cutting staff when appropriate, and in a way that does not affect the guest experience.

-Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.

-Constantly touch tables throughout the flow of service.

-Work collaboratively to ensure continuous improvement in guest experience, service, operational effectiveness, employee retention, and satisfaction.

-Fill in where needed to ensure guest experience is never compromised as a result of operational challenges.

Please send your resume to jobs@hipporestaurant.com along with extra information about yourself. We look forward to welcoming you as part of the team.