Administrative Assistant

Process orders

Respond to customer/vendor emails

Send out pricing and rate to customer service

Review accuracy of incoming orders, collect and input orders submitted via fax, email, voicemail or on-line order entry transmission

Ensure accuracy of outgoing entered orders

Deal professionally on the phone, on email and in person with customers, vendors and fellow employees

Cooperate with other team members and departments to ensure the customer receives an excellent service level

Communicate with Procurement and/or Warehouse staff concerning out of stocks, back orders, will-call orders

Resolve customer issues in a timely manner

Process billing

Typically 40-60 accounts. Very fast-paced

Send out information regarding prices and quotes

Investigate and resolve issues for product returns

Provide responses to online vendors and their customer’s

Track shipments

Perform data entry task

Skills and Qualifications

2+ years of administrative assistant or customer support experience

Great communication skills verbal and written

Proficient with MS Office Suite

High School Diploma required

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.